Browsing "internet news"
Is Bing more biased than Google when it comes to the results pages? In research that has been gaining traction as of late, the answer seems to be yes. It wasn’t a directed study on a few select terms either, it was a large random sampling of the SERPs conducted by a professor at George Mason University.
What he found in the tests that he conducted was that for the most part, Bing will favor Microsoft content more often and more prominently, than Google favors its own content. According to the findings, Google references its own content in its first results position in just 6.7% of queries, while Bing provides search result links to Microsoft content more than twice as often (14.3%). The percentages may seem small, but when you consider there are billions of searches performed daily, suddenly 14% isn’t such a small number.
The findings also cast a different light on the recent FTC antitrust complaints which Google has been handling surrounding anti-competitive behaviour. It’s also a stark contrast to a similar study done earlier in the year, which concluded that “Google intentionally places its results first.” So now as a user with two completely different data points, which is the set to believe?
Well the second study which has been conducted had two goals in mind : To replicate the findings of the first study and to also expand on the methods used to determine if it was perhaps an issue in how the results came about. From the very beginning, it was found that while Google does favor its own content at some points, the selection of terms is exceedingly small. What was also learned and wasn’t mentioned in the first study, Bing does precisely the same in preferring Microsoft results, but for a much wider range of terms than Google does and is much more likely to do so. “For example, in our replication of Edelman & Lockwood, Google refers to its own content in its first page of results when its rivals do not for only 7.9% of the queries, whereas Bing does so nearly twice as often (13.2%)”
As for the second part of the study, the study used a much larger, more random sampling of search queries as opposed to the only 32 samples that the first study used to portray Google as the big bad guy of search. And the findings of the second study were related in the beginning of the post; Google references own content in its first results position when no other engine does in just 6.7% of queries, while Bing does so over twice as often (14.3%).
So, what does this mean as an end user?: Google (and Bing, though less so) really are trying to deliver the best results possible, regardless of whether they come from their own services (local search, product search, etc) or not. It all comes down to preference.
So remember a little while back when Google decided to try the whole social thing and launched Buzz? And it cost them a few million because they “oops forgot privacy”? Well the FTC has finally decided how to handle the giant and it will throw a bone at the privacy concerned members of the public to boot.
For the next 20 years, Google will be subject to privacy monitoring from the U.S. Federal Trade Commission. By using what are being called “deceptive practices”, the FTC will babysit the search giant thanks to its now dead Google Buzz social networking service. The investigation into Google’s privacy practices began after users complained that their Gmail contacts were made public, and that the steps to protect their privacy weren’t clear or effective.
When the service launched, Gmail users were given the option to participate in Buzz, but what Google failed to mention was that the people they email most often would be listed publicly. Those users that declined to participate were also automatically enrolled into at least some of the Buzz features without their consent, according to the FTC investigation.
“In response to the Buzz launch, Google received thousands of complaints from consumers who were concerned about public disclosure of their email contacts which included, in some cases, ex-spouses, patients, students, employers, or competitors,” the agency said. “The FTC charged that Google failed to disclose adequately that consumers’ frequent email contacts would become public by default.”
The FTC also added that Google had misled the public in regards to its privacy policies, and misrepresented its compliance with U.S. and E.U. Safe Harbor “or other privacy, security, or compliance programs.” So for the next 20 years Google is going to have a monkey on it’s back with the FTC being able to watch their every social change and if the search giant isn’t careful, may find itself back in hot water.
It’s been just around a month now that Google+ became open for business, and Google remains undaunted in its effort to go toe-to-toe with Facebook.
Vic Gundotra, vice president in charge of Google+ said, “We are in an enviable position that we have people who come to Google, we are in this for the long haul… By Christmas you will see Google+ strategy coming together.”
Google+ has attracted more than 40 million users since it opened to the public , but has a long way to catch up with Facebook’s membership of approximately 800 million.
Google is looking at tying all of their current Apps and extensions into Google+ accounts, the goal being able to synch the whole mess together with Docs, Youtube etc. Eventually, Google aims to open the platform to outside developers to make games and other kinds of installable “apps” that have been part of Facebook’s success.
Google is moving slowly and cautiously to make sure its social network is a safe, stable haven for families, friends, and other associates who connect with one another in “circles” created at the service.
Gundotra acknowledged that Facebook has the advantage of a “network affect,” in that complex webs of friends are established there and people might find it daunting to up and relocate to Google+.
“The incumbent (Facebook) has a huge advantage, if you play the same game, you are not going to win… So we are going to do it differently.”
One of the larger contrasts between the two networks, Google+ offers much more discretion on what you share, with whom.
“We do not believe in over-sharing,” Gundotra said. “There is a reason why every thought in your head does not come out your mouth… We think a core attribute to being human is to curate.”
Google+ launched with a requirement that people use their real names online in order to let others find them more easily, but they are aiming to eventually allow people to use pseudonyms on your account as opposed to your real name. It’s been a thorn in the fledgling social network since early in it’s beta incarnation.
“We wanted this to be a product where you can discover people you know,” Gundotra said. “You don’t know ‘Captain Crunch’ or ‘Dog Fart’.”
Based on the rest of the discussion from the conference, it’s looking like Google can’t wait for Christmas to get here.
Around 18 months ago Google announced that it had a new search interface for the privacy concerned. This encrypted search, which encrypts both queries and results, was launched with the wireless user in mind I’d imagine. Seeing as it allowed for a level of privacy normally only enjoyed by a wired internet connection.
Now fast forward to today, on October 18, Google announced that it would begin pushing users with a Google account to Google’s encrypted search homepage. The move towards making search more private has some in the SEO sphere a bit troubled. Google is approaching this from an interesting angle as recently it’s being discussed that analytics is going to be changing as well to a different model of delivering search metrics.
The flip side of offering more secure searches and results to WiFi users and the portion which has some in the SEO community worked up, it also means that searches performed and returned in this manner won’t display the keywords which were used to conduct the search. Google search product manager Evelyn Kao wrote in Google’s official blog,
“When you search from https://www.google.com, websites you visit from our organic search listings will still know that you came from Google, but won’t receive information about each individual query.”
Paid search results will still pass on the same information as in a non-encrypted search. The only information which will be available will be from webmaster tools and even then it will only provide the top terms for the last 30 days, with no details as to which pages were visited on site. That’s the scary side if you’re an inexperienced SEO who may work on the darker side of the grey scale.
The other half of the coming story, Google hasn’t released any information as to how many signed in users perform searches. With the deeper introduction of real time searches, friend shares and the like, I’d be inclined to believe that it’s going to take a fair while before there’s any sizable changes in the SERPs.
The anti-trust hearings versus Google and their supposed stranglehold of the web has been continuing in front of the senate. There are people on all sides of the argument it seems, Google on the defensive, Microsoft and a few others decrying that they’ve been wronged by the search giant. And one of the most basic arguments that Schmidt has used to rebut all of the claims of unfair business could very well win the day. Schmidt’s defence basically says:
“Google faces competition from numerous sources including other general search engines (such as Microsoft’s Bing, Yahoo!, and Blekko); specialized search sites, including travel sites (like Expedia and Travelocity), restaurant reviews (like Yelp), and shopping sites (like Amazon and eBay); social media sites (like Facebook); and mobile applications beyond count, just to name a few.”
Now on one hand, yes Google can provide all of the services that are available on the web, but there are simply better options. If you’re big into social networking, Facebook is still the king, if you travel a lot you use Expedia to find tickets and deals. I’ve personally used Amazon, eBay and Kajiji to post and purchase items and even the smaller search engines like Blekko have their place and a few tricks that Google just can’t do.
So Schmidt’s argument that there are options available online, users just need to navigate to them, is utterly true. Google doesn’t so much have a dominance of the internet, as it has a dominating presence in the search arena. And there are many out there who would point out, Bing, Yahoo and the littls start ups like Blekko which come along, chip away little by little at that armour. Google’s search advantage or position isn’t going to disappear or diminish in any great capacity until a revolutionary game changer makes itself known, just as Larry and Sergei did with Google.
So don’t worry about Google’s “dominating web presence” so much, instead use your keyboard and mouse and investigate the alternatives. Just because one site offers similar products, doesn’t automatically mean you have to use them. After all, you wouldn’t call Coca-Cola to order some Pepsi.
The numbers are becoming more and more visible, and since it’s launch in late June, Google+ has attracted 25 million users in about a month. Facebook, in contrast, took about three years to reach those levels , while Twitter took just over 30 months. According to ComScore. Google+ has since hit the 50 million users mark.
So how could it be that people are calling Google+ dead in the water so soon? You could blame it in part on Googles checkered social history, or even on the privacy gaffs they experienced their first time out with Buzz. Some bloggers have recently used the terms “Google is dead” and “Google+ is worse than a ghost town” to describe their Google+ accounts and activity. The strongest language would have to be a Forbes commentator saying “Google+ is a failure no matter what the numbers say”. Harsh descriptions for what has been described as an alternative social network with the Hangouts and the strong security options built in.
Even with all of these doom callers, there are just as many reminding users out there to give it time. The internet wasn’t built in a day, Facebook didn’t reach social dominance overnight and Google+ will need some nurturing time despite explosive growth early on. A strong point to consider, just like SEO didn’t exist 10 years ago, the idea of a social network didn’t exist just 4 years ago.
The measure that’s been decided of success for a social network is the level of activity on the site. When you hold up the measuring stick of “700,000 pieces of sharing per minute” to *any* social network it’s going to look like a failure. Something that also needs to be kept in mind, if you’re experiencing a dead or slow social network, that is a result of the people you’re following and your own level of sharing. If you don’t share any information within your circles then why should you receive any feedback or activity into your account?
To say Google+ is already dead, is premature speculation at this point. Time will tell just how successful the search giant can be in the social arena, but with the recent addition of the games panel, the named hangouts and the collaboration which is possible with your circles on Google+. Giving Google the time to mature their social product is necessary before calling it dead.
There’s been a shift lately in the Google+ world, it’s not longer set as invite only status. Just in case you haven’t noticed, just visit Google and you can sign up for your G+ account. That said, there’s been a number of changes and improvements to the social site, all of which to improve your experience on the site.
One of the biggest differences initially between Facebook and G+ were the Hangouts which were offered on Google+. Being able to invite groups of your friends to literally video chat to each other and, well hangout together. This past week there have been some upgrades to the service.
Hangout via Cellphone
Taking a cue from Skype, Google+ now offers live hangout streaming on your mobile phone. It is however, currently only supported on Android 2.3+ phones with front facing cameras.
Speaking to a large audience just got a little bit easier. The recent launch of Hangouts On Air allows you to interact with a large group of your Google+ buds, or just view as a spectator. There’s even an option to record your session. The addition of this option in particular promotes training, and webinars.
To tie in to the idea of being able to reach a wide audience at once, Google+ has also added the ability to share each others screens (if enabled) and a sketchpad almost like using a white board to instruct.
Google has added integration with your existing Google docs with the Hangout feature as well. Share a document with a co-worker, link up together in a hangout and you can work together in real time to complete your projects in time.
Have a need to talk to others in a particular industry or with similar interests? Look for a public hangout about that topic and connect. Or create your own. This is a great opportunity for an up and coming designer looking to reach out to fashion bloggers, other designers, or to collaborate on designs to do so no matter where they are in the world.
Use these hangouts to meet up with a support group and invite others to join in on the conversation as well. Hold an online networking event and connect with prospective customers too. The possibilities are endless.
And two of the biggest ideas that have been added would have to be the access to the Hangout API to allow programmers to begin work on real time apps. And the one you would have expected, but wasn’t actually a part of Google+ until recently, was integration with search. Relevant content and connections will show up in addition to relevant posts. Easily sort through and find content related to what you’re looking for.
This isn’t all of the updates the giant has planned for their social site of course, it’s merely a beginning, but they’re great out of the gate. Hopefully they can continue the trend.
Some would think it foolish to continually bail out a sinking ship, as it springs more and more holes the longer it’s in the water. Yet as strange as a metaphor as that may be, that’s exactly what Microsoft has been doing for the last 4+ years with it’s search engine, first Live and now known as Bing.
Realistically you may initially think that it can’t really be that bad, search is a multi-billion dollar a year industry, Bing and search powered by Bing has about a third of the market so how bad could it really be. Bing search share has been growing slowly, abeit steadily since they rebranded themselves and growth and change has been positive. So how bad is it really? Since 2009, Bing has lost $5.5 billion dollars for Microsoft.
The image itself should put into stark contrast the amount of money that’s been lost in the search game. But Microsoft isn’t without tricks or ideas, and in an interview they hinted at some upcoming surprises.
Microsoft President of Online Services Qi Lu gave an impassioned speech about how Bing would improve search by “reorganizing the Web.” To do that, Microsoft plans to leverage its network of products and partnerships to gain a better understanding of what the user is after when they enter a query into a Bing search box.
And as if to emphasize that Microsoft has recognized the necessity for radical change, Lu also said in the same interview:
Microsoft could not and would not try to “out-Google” Google. Instead, it must “change the game fundamentally.”
If Bing stays the course, even the money analysts are predicting positive cash flow in the next 3-4 years, provided of course Bing continually earns search share from Google. Lu’s statement however, sounds as if Bing is being poised to be sent in a new direction.
It’s the beginning of the ‘social’ part of the Google+ platform. Google has released the first public APIs for Google+ so that external developers can start working with the fledgling social networking site and planning applications for it.
This first batch of APIs lets developers fetch only public data from profiles in a read-only manner, and access is limited to what Google calls a “courtesy usage quota” for now. Google sees this initial API release as the first step in building a more powerful developer platform.
“For all of you developers who have been asking for a Google+ API, this is the start. Experiment with it. Build apps on it. Give us your feedback and ideas,”
- Chris Chabot Google+ Developer Relations
Having a thriving developer community, as Twitter and Facebook have done, has proven a must for social networking sites to succeed, so a lot is riding on the Google+ platform. Twitter announced in July that some 750,000 developers have built about 1 million applications for its microblogging service.
Interestingly, Google is holding off on adopting for Google+ the OpenSocial APIs that it originally developed in 2007 and championed for years as a better alternative to proprietary tools for specific platforms like Facebook’s.
The OpenSocial technology has been adopted by a number of consumer and enterprise social networking providers and its development is managed and overseen by the nonprofit OpenSocial Foundation.
When asked about plans to let developers build Google+ applications using the OpenSocial APIs, a Google spokeswoman said via email that at this time the Google+ platform doesn’t support the OpenSocial APIs.
“However, we are using lots of the technology that was developed as part of OpenSocial, including the gadget application packaging model, and the Portable Contacts JSON schema, to power Google+ games. As we define the +Platform APIs, we are paying close attention to the future direction of the OpenSocial APIs, and converging wherever possible.”
Developers can use the OpenSocial APIs to build applications for other Google sites and services, including the Orkut social networking site and the iGoogle personalized home page service.
In the last couple of days in the world of search there’s been a bit of a rumbling about Google’s latest acquisition. Google is punching out the numbers to pick up Zagat survey, basically the first version of Yelp. Yelp if for some reason you haven’t heard, is a site which allows visitors to post and read reviews about businesses locally. Yelp has been around for the last 7 years or so while Zagat has been around for 30 years and climbing. Their chief difference? Zagat offers their reviews in print as opposed to purely an online offering.
Google places already has a minor version of a local review offering when you start drilling down into results, but nothing as in depth as Yelp was able to offer. With their picking up the tab for Zagat, it could very well give them the nudge they need to push hard into local review and advertising markets globally. Google in the past little while has garnered the ire of sites like Yelp and Trip Advisor for basically scraping their reviews to have them on the Places profiles pages, so Googles current offerings have significantly waned.
Besides restaurants, Zagat also offers ratings of entertainment venues, wine and travel. The online version of the site has an established community, so there’s a social networking dimension to consider as well as the content being purchased.
Zagat co-founders Tim and Nina Zagat said that they “will continue to be active in the business as co-Chairs, however, the merger of our resources, expertise and platforms with those of Google will give us the opportunity to greatly expand.”
Google said in its blog post that “Zagat will be a cornerstone of our local offering.” It wouldn’t be too much of a surprise or stretch to see Google pulling the Zagat ratings and reviews onto their Places profiles pages in time so as not to hurt the name brand of Zagat.